Read About Our European Spree & How To Join

 Our European Spree is opened to everybody intending to purchase European brands for less.

We offer prices which are cheaper than Malaysian retail prices and are able to get colors or styles which are not easily available locally.

General Terms and Conditions are posted everytime a new spree is opened and each spree will have different arrival dates based on when the items are carried back or shipped.

Participating in a spree automatically means that each buyer has read, understood and agreed with the terms and conditions appliedto that specific spree as advertised.

Luxury brands which are usually ordered are brands such as Louis Vuitton, Gucci, Chanel, Balenciaga, Mulberry, Burberry, Prada, Miu Miu, and many more. We are also able to accept special requests for brands not listed. Items such as handbags, wallets, shoes and other accessories are accepted.


For quick reply, click on this and fill up our Enquiry Form: 

If you are on Facebook, you may message us directly using this link: https://www.facebook.com/messages/215715715157204

You may also email: thechicsac@gmail.com / concierge@gmail.com OR

Whatsapp: +6-011-23841589 - please start your msg with your name and location

Replies may sometimes be delayed depending on our schedule. Please expect replies within 24 hours. If no reply then pls resend yr query. Tq so much!

How to Order

Step 1: Browse the respective brand's website. Some common ones below: 

Prada: http://store.prada.com/en/FR/woman/handbags
Gucci: http://www.gucci.com/fr/category/f/handbags#
Mulberry: http://www.mulberry.com/
Burberry: http://fr.burberry.com/sacs-femme/
Louis Vuitton: http://www.louisvuitton.fr/front/#/fra_FR/Collections/Femme/Sacs-a-main
Miu Miu: http://store.miumiu.com/en/FR
Dior: http://www.dior.com/home/en_gb
YSL: http://www.ysl.com/fr/shop-product/femme
Longchamp: http://fr.longchamp.com/
Balenciaga: www.balenciaga.com

Chanel - you need to know the respective model name/code. Ask us for help & we will try to assist. You can also send photos.

Also accepting, Tod's, Ferragamo, Celine & other European brands. If the brand you want is not listed, just enquire within :) 

Step 2: Send us the link of the specific item and/or a photo with as much details as possible including Product ID or Style#, Price, Color and so on.

*Accurate information is very important to ensure we quote & buy you the correct item.

Step 3: Patiently wait for us to procure your items and bring them back to you :)

Additional Terms and Conditions

1. All payments must be made on time. Orders will only be confirmed and slots booked once payment made. We are unable to reserve space or slots without payment. If you had made a deposit earlier on, you must ensure your balance is paid on time. This is to avoid back out buyers, delay in payments & many other issues pertaining to non-paying buyers in the past.

We will blacklist buyers who do not pay on time as agreed and we reserve the right to forfeit all deposits paid if you do not pay your balance on time as promised.

2. You may preorder any items from bags, belts, wallets etc.

3. All items will come with whatever the store gives us (dustbag, paperbag, receipt) Wallets and other small accessories will come with boxes if given by the store and we are happy to carry these back for you :) However, large boxes for handbags are not requested or carried back because they are huge and we have space constraints. We carry back a huge number of items and space is prioritised for the actual products. 

*For handbags - Only Chanel or other high value items priceed at RM7000 and above may come with boxes depending on availability and the size of the box*

4. Once an item has been confirmed, no changes or cancellation allowed. Buyers will be blacklisted and deposit forfeited. 

5. Only place your order if you are willing to wait and can appreciate the savings you gain. As items come from overseas, some delays might be possible due to unforeseen circumstances - flight changes, flight delays, act of God, etc. However, we do try our best to adhere to the planned schedule. 

6. Strictly no refund, changes or cancellation once booking and payment has been made. Refund is processed only if item is out of stock. Refund will be processed once we are back within 5 working days either by cash deposit, online banking or check banked into your account. 

7. All items sold are Authentic and Brand New and we check items thoroughly before passing them on to you. All items are sold as is, non-exchangeable and non-returnable. Any service issues must be taken up with the brand concern. We are not liable for manufacturing defects and all goods sold are not under any warranty from us as we are not the manufacturers.  For full priced boutique items from Europe, please note that service conditions differ from country to country and terms and conditions for each store brand changes from time to time. So when these terms are changed by the store, we cannot be liable for that change or for any service issues faced with any of the brands concerned as we are not affiliated with them.  What we offer you is the opportunity to purchase items for less and you must take any manufacturing issues up with the brand directly. 

8. Paperbags, ribbons, receipts, and other packaging are not part of the item itself but we offer them to you if and when they are given to us.  If any of the said packaging is not given by the brand concerned for any reason, then we will be unable to provide them either.  

9. In the event original receipts are not available for reasons like VAT officer has taken it, multiple items on one receipt and boutique refuses to split them up, boutique refuses to issue duplicate copy of receipts and so on, we reserve the right to provide a copy of the receipt either photocopied or scanned depending on availability. Personal information may be blocked from receipts. 

Any conditions which are outside of this purchase agreement are beyond our control. Please continue to bear in mind that we always try our best to do everything to the best of our ability but very often there are elements beyond our control like store policies, strict SAs etc which make it hard to please everybody all the time. If you are an extremely fussy and particular buyer, to avoid any disappointment, we strongly advise paying FULL retail price locally so you can inspect and insist on whatever full packaging you require from the store plus extras if they are willing to give it to you. Our prices are cheaper because we travel all the way to purchase, we provide a buying service and do our best to check all items to ensure they are in brand new condition prior to delivery to you. 

Shipping to you

We will ship all items once they arrive from Europe.  Self collection may be possible, please contact to enquire on our schedule. 

End Note: 

Placing an order through any of our sprees/preorders automatically means you have read and agreed with ALL our terms and conditions stated and no dispute should arise from your failure to read and understand these terms.  

We apologise in advance if any of these terms seem particular strict, rigid or harsh but we have had no choice but to spell certain issues out due to a small amount of buyers in the past who have been unreasonable, unethical, and problematic for one reason or another citing that we did not explicit state certain points out in our terms. Therefore we are doing so now. We have been running this business online for 9 years and with our experience comes the realisation that not everyone out there is as reasonable and flexible as we are, so we spell the terms out to avoid any misunderstanding. To all our loyal customers, fans and followers, thank you so much for your support. We love you!